Services
End‑to‑end support with clear ownership and fast response.
Network & Wireless
- Wired switching, VLAN design, QoS, trunking
- Wireless surveys, AP placement, heat‑map driven design
- Secure SSIDs (corp/guest), RADIUS, captive portal if needed
- Monitoring and tuning for coverage, capacity, and roaming
Firewalls & VPN
- Firewall deployment, policy design, logging & reporting
- Site‑to‑site VPNs between locations; admin‑only remote VPN
- Guest network isolation and internet‑only policies
- Best‑practice baselines and change management
VoIP Phone Systems
- VoIP deployments with PoE/wireless phones
- Auto‑provisioning, intercom/paging, queues & IVR
- Number porting, SIP trunking, E911 validation
- QoS and VLANs for voice isolation
Backups & Remote Services (Our Datacenter)
- Arcserve UDP strategy with VM & endpoint protection
- Offsite replication to our datacenter; periodic recovery tests
- Remote access gateways and secure jump hosts
- Optional off‑hours maintenance windows and patch cadence
Servers, PCs & Virtualization
- Windows Server, AD, file/print, GPOs
- VMWare and Proxmox clusters, Windows 11 VMs, VDI planning
- Lifecycle, imaging, patching, hardware repairs
- Asset database and warranty tracking
HelpDesk & 24/7 Phone
- User ticketing portal with SLA‑based response
- 24/7 phone availability for urgent issues
- Reporting for boards and department heads
- Predictable billing and simple escalation paths