Services

Network & Wireless

• Wired switching, VLAN design, QoS, trunking
• Wireless surveys, AP placement, heat-map driven design
• Secure SSIDs (corp/guest), RADIUS, captive portal if needed
• Monitoring and tuning for coverage, capacity, and roaming

Firewalls & VPN

• Firewall deployment, policy design, logging & reporting
• Site-to-site VPNs between locations; admin-only remote VPN
• Guest network isolation and internet-only policies
• Best-practice baselines and change management

WGPBX — Hosted Business Phones

Hosted and fully managed by our team using infrastructure we operate and monitor.

• Auto-provisioned desk phones, softphones, and mobile apps
• Call flows, IVR, ring groups, paging & intercom
• Queues, voicemail, call recording options, and reporting
• Number porting, SIP trunking, and E911 validation
• QoS and VLAN design for voice quality and isolation

Backups & Remote Services (Our Datacenter)

• Arcserve UDP strategy with VM & endpoint protection
• Offsite replication to our datacenter; periodic recovery tests
• Remote access gateways and secure jump hosts
• Optional off-hours maintenance windows and patch cadence

Servers, PCs & Virtualization

• Windows Server, AD, file/print, GPOs
• VMware and Proxmox clusters, Windows 11 VMs, VDI planning
• Lifecycle, imaging, patching, hardware repairs
• Asset database and warranty tracking

HelpDesk & 24/7 Phone

• User ticketing portal with SLA-based response
• 24/7 phone availability for urgent issues
• Reporting for boards and department heads
• Predictable billing and simple escalation paths